Refund policy

Return and Refund Policy

Vinyl Planks Canada Return and Refund Policy

Thank you for shopping with Vinyl Planks Canada! We are committed to providing high-quality products and exceptional service. Please review our return and refund policy carefully:

1. All Sales Are Final
Due to the nature of our products, all sales made in-store at our showroom are final. We do not accept returns or offer refunds for any items purchased.

2. Product Inspection
We encourage customers to inspect all products thoroughly before completing their purchase. Please ensure that the items you choose meet your requirements and expectations.

3. Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 48 hours of purchase. We will assess the situation and, if necessary, arrange for a replacement. All claims for damaged or defective products must be accompanied by proof of purchase and photographic evidence of the damage.

4. Exchanges
As our policy states that all sales are final, we do not offer exchanges for any products purchased.

5. Contact Us
If you have any questions regarding our return and refund policy or if you believe you have a valid claim for a damaged or defective product, please contact us at vinylplankscanada@gmail.com or 204-334-9063. Our team is here to assist you.

Thank you for your understanding and for choosing Vinyl Planks Canada. We appreciate your business!